At Puttaya Glow (puttayaglow.com), we are committed to being transparent about how we collect and use data related to you. This Cookie Policy explains what cookies are, the specific types of cookies we use, and how you can exercise your legal right to manage or withdraw your consent at any time, in strict compliance with the European General Data Protection Regulation (GDPR) and the Thai Personal Data Protection Act (PDPA).
1. What Are Cookies?
Cookies are small text files downloaded to your computer, smartphone, or tablet when you visit a website. They allow the website to recognise your device and store specific information about your preferences or past actions. Other similar tracking technologies, such as web beacons and pixels, are also covered by this policy.
2. How We Use Cookies and Your Choices
We do not use 'implied consent'. When you first visit puttayaglow.com, no cookies (other than strictly necessary ones) will be placed on your device until you actively provide your explicit consent via our Cookie Banner.
We categorise the cookies we use as follows, and you are provided with granular control over which categories you choose to accept:
- Strictly Necessary Cookies (No Consent Required): These cookies are vital for the core operation of our website. They enable security features, allow the website to load quickly, and are required for you to navigate secure areas and complete bookings for golf, karaoke, dining, or hotel stays. Under the GDPR and PDPA, we do not require your consent to use these cookies, as the website cannot function without them.
- Functionality Cookies (Consent Required): These cookies allow our website to remember the choices you make (such as your preferred language, region, or previous booking details) to provide a more personalised and seamless experience. They will only be deployed if you explicitly consent to them.
- Analytical and Performance Cookies (Consent Required): We utilise third-party analytics services, specifically Google Analytics, to collect standard internet log data and visitor behaviour patterns. This information is anonymised and helps us understand site traffic, page popularity, and user navigation, enabling us to improve the overall user experience. These will only be deployed if you explicitly consent to them.
- Targeting and Advertising Cookies (Consent Required): These cookies may be set through our site by our advertising partners. They are used to build a profile of your interests and show you relevant promotional content for Puttaya Glow on other websites. They do not store directly identifiable personal information but are based on uniquely identifying your browser and internet device. These will only be deployed if you explicitly consent to them.
3. Third-Party Cookies
In certain areas of our website, we use trusted third-party services (such as secure payment gateways or booking engine integrations) to provide specific functionalities. These third parties may set their own cookies on your device when you interact with their services. Puttaya Glow does not control these third-party cookies, and they are governed by the respective privacy policies of those providers.
4. How to Manage or Withdraw Your Consent
You are in complete control of your data. We have made it as easy to withdraw your consent as it is to give it.
- Our Preference Centre: You can alter your cookie preferences at any time by clicking the 'Manage Cookie Preferences' link located in the footer of every page on our website. This will reopen the consent banner, allowing you to toggle your preferences on or off and instantly withdraw your consent for any non-essential cookies.
- Browser Controls: In addition to our on-site Preference Centre, most web browsers allow you to control cookies through their settings. You can set your browser to refuse all third-party cookies, clear existing cookies, or alert you when cookies are being sent. Please note that if you use your browser settings to block all cookies (including strictly necessary ones), you may not be able to access all parts of our website or complete online reservations.
5. Relationship to Our Privacy Policy
The data collected by cookies may include IP addresses or other identifiers that are classified as personal data under the GDPR and PDPA. For comprehensive details on how we process, store, and protect your personal data, your legal rights as a data subject, and our contact information, please read our full Privacy Policy.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in legislation, technology, or our internal operations. Any significant changes will be communicated to you by a renewed request for your cookie consent upon your next visit to puttayaglow.com.
Contact Us If you have any questions or require further clarification regarding our use of cookies, please contact our Data Protection Team at: 📧 [email protected]